DRAFT — NOT YET IN FORCE. These terms are incomplete and have not been reviewed by counsel. They are not enforceable in this state.
These Terms & Conditions govern your use of the Prakriti EV website, operated by Big Bull Trader India Pvt Ltd.
[ TO BE COMPLETED ] Confirm the correct legal entity name, CIN and registered address.
1. Acceptance of Terms
[ TO BE COMPLETED ] State that using the site constitutes acceptance, and how changes take effect.
2. Use of This Website
[ TO BE COMPLETED ] Set out permitted and prohibited use.
3. Product Information, Specifications and Pricing
Vehicle specifications, range, top speed and prices shown on this website are indicative and may vary by variant, dealer, state and applicable subsidy.
[ TO BE COMPLETED ] Confirm this disclaimer with your team. Range and top speed figures are the most common source of consumer disputes — be explicit about test conditions and that real-world figures vary.
4. Enquiries, Bookings and Test Rides
[ TO BE COMPLETED ] State what an enquiry or booking creates: is it an offer, a reservation, or nothing binding? Cover cancellation and refund of any booking amount.
5. Warranty
[ TO BE COMPLETED ] Reference the vehicle warranty document. Do not restate warranty terms here — a conflict between the two documents will be read against you.
6. Intellectual Property
[ TO BE COMPLETED ] Assert ownership of trademarks, logos, images and content, and state what use is permitted.
7. Third-Party Links and Content
[ TO BE COMPLETED ] Disclaim responsibility for linked sites and embedded content.
8. Limitation of Liability
[ TO BE COMPLETED ] Legal counsel must draft this. Note that liability toward consumers cannot be excluded to any extent you like — the Consumer Protection Act, 2019 limits what a disclaimer can achieve.
9. Indemnity
[ TO BE COMPLETED ] Counsel to draft.
10. Governing Law and Jurisdiction
[ TO BE COMPLETED ] Specify governing law (Indian law) and the courts with exclusive jurisdiction — normally the city of the registered office. Confirm the correct city.
11. Grievance Redressal
The Consumer Protection (E-Commerce) Rules, 2020 require a named grievance officer with published contact details and defined response timelines.
[ TO BE COMPLETED ] Insert name, designation, email, postal address and acknowledgement/resolution timelines. Confirm with counsel whether the E-Commerce Rules apply to this site as it operates.
12. Contact
[ TO BE COMPLETED ] Postal address, email and phone.
